Privacy Policy

We respect the privacy of everyone who visits https://aeroblock.co.za website and we take the protection of Personal Information seriously. The purpose of this Privacy Policy is to describe the manner in which we process the Personal Information collected by AEROBLOCK (PTY) LTD and/or provided by you electronically when you access and use the services or facilities provided on https://aeroblock.co.za website. 

This Privacy Policy will be governed by the laws of South Africa and the English language shall take precedence above all other languages with regards to the content of https://aeroblock.co.za. By visiting this website, you consent to the jurisdiction of the South African courts for any dispute which may arise out of this Privacy Policy.  AEROBLOCK (PTY) LTD adheres to the provisions of the Protection of Personal Information Act, 2013 (“Act”). In accordance with the requirements of the Act, AEROBLOCK (PTY) LTD will: 

• Only collect, collate, process, disclose and store your Personal Information with your consent, unless legally required to do so, and will only use such information for the lawful purpose for which it is required;

• Disclose in writing, the specific purpose for which we will use, request and store your Personal Information. We will also keep a record of that Personal Information and the specific purpose for which we collect it;

• Not use your Personal Information for any other purpose, other than that which we disclose to you, unless you give us your express permission to do so, or unless we are permitted to do so by law. 

Please note that AEROBLOCK (PTY) LTD reserves the right to amend (including without limitation, by the addition of new terms and conditions) this Privacy Policy from time to time. You agree to review this Privacy Policy whenever you visit https://aeroblock.co.za website for any such amendments. Save as expressly provided to the contrary in this Privacy Policy, any amended version of this Privacy Policy shall supersede and replace all previous versions thereof. 

In accordance with the Act, Personal Information broadly means any information relating to an identifiable, living natural person (such as all website visitors and AEROBLOCK (PTY) LTD customers) or juristic person (such as AEROBLOCK (PTY) LTD- customers,AEROBLOCK  (PTY) LTDthird party suppliers, contractors or service providers, its affiliate companies, partnerships, associations, etc.) and includes, but is not limited to the following: 

• contact details: email address, telephone, physical address, location, online identifier;

• private correspondence sent by a person; 

• name of a person if it includes any of the above information.

The following Personal Information is excluded from the provisions of this Privacy Policy: 

• Information that has been made anonymous so that it does not identify a specific person;

• Permanently de-identified information that does not relate, or cannot be traced back to you

specifically;

• Information that involves national security;

• Non-personal statistical information collected and compiled by us and information that you have provided voluntarily in an open, public environment or forum including (without limitation) any blog, community, classifieds or discussion boards.

When you contact us or use the services or facilities provided by us on https://aeroblock.co.za website, you may be given a user name, password and/or a Personal Identification Number (PIN). You are responsible for maintaining the secrecy and confidentiality of your user name, password and/or PIN. 

In order to provide you with the services and facilities offered on our website, you may be required to provide AEROBLOCK (PTY) LTD  with Personal Information that identifies you as an individual or your corporate entity as a juristic person. The type of information we collect will depend on the purpose for which it is collected and used and AEROBLOCK (PTY) LTD  will only collect information that we need for the specific purpose for which it was collected.  

During the course of its business activities on its website, and so as to facilitate your registration, respond your enquiries or provide the products, services or facilities requested by you, AEROBLOCK (PTY) LTD  will be required to: 

• Identify you; 

• Authenticate you;

• Register you;

• Communicate requested information to you;

• Provide products and/or services to you and/or receive payment at your request or initiation;

• Keep your records up-to-date;

• Provide you with access to restricted pages through our website;

• Compile non-personal statistical about browsing habits, click patterns and access to the website.

AEROBLOCK (PTY) LTD  reserves the right to contact you regarding your account status, changes to the terms and conditions and other matters relevant to the underlying services and/or the information collected. 

Once you submit an enquiry or otherwise contact us using the form available on https://aeroblock.co.za website, you will no longer be anonymous to us as you will be required to provide the following Personal Information: 

• Your name and surname;

• Your email address;

• Your telephone number.

AEROBLOCK (PTY) LTD   may automatically receive and record internet usage information on our server logs from your browser such as the following usage information: 

• Internet Protocol address (IP) address;

• Browsing habits;

• Click patterns;

• Versions of software installed;

• System type;

• Screen resolutions;

• Colour capabilities;

• Plug-ins;

• Language settings;

• Cookie preferences;

• Search engine keywords;

• JavaScript enablement;

• The content and pages that you access on the website;

• The dates and times that you visit the website;

• Paths taken;

• The time spent on sites and pages within the website. 

AEROBLOCK (PTY) LTD may use this usage information to: 

• Pre-populate your information so that you will not have to re-enter it during your visit or the next time you access https://aeroblock.co.za website;

• Monitor website usage metrics such as the total number of visitors and pages accessed;

• Track your entries, submissions, and the status of any other activities in connection with your usage of the website.

AEROBLOCK (PTY) LTD  will obtain your consent to collect and process your Personal Information where necessary: 

• In accordance with the Act and applicable law;

• At the time you provide us with any registration information and optional information on https://aeroblock.co.za website;

• That the collection of Personal Information from you may be necessary in order to carry out the actions for the performance or conclusion of a contract between you and AEROBLOCK (PTY) LTD.

AEROBLOCK (PTY) LTD  values the information you provide to us and will therefore take reasonable steps to protect your Personal Information from loss, misuse, or unauthorised alteration. AEROBLOCK (PTY) LTD will ask for your consent before we use your Personal Information for any purpose not disclosed in this Privacy Policy.  

AEROBLOCK (PTY) LTD  will only retain your Personal Information for as long as it is necessary to fulfil the purposes mentioned in this Privacy Policy, unless: 

• Retention of the record is required or authorised by law; 

• You have consented to the retention of the record. 

During the retention period, AEROBLOCK (PTY) LTD  will continue to abide by its non-disclosure obligations.  

AEROBLOCK (PTY) LTD will keep the Personal Information we collect from you as accurate, complete and up-to-date as is necessary for the purposes explicitly defined in this Privacy Policy. From time to time, AEROBLOCK (PTY) LTD  may request you to update your Personal Information on the website. You are able to review or update any Personal Information that we hold of you by emailing us at admin@aeroblock.co.za.

You have the right to request a copy of the Personal Information we hold about you. To do this, kindly contact us by emailing us at admin@aeroblock.co.za. Please specify what information you would like and we will then take all reasonable steps necessary to confirm your identity before providing details of your.

Please note that any such access request may be subject to a payment of a legally allowable fee, and in accordance with the Promotion of Access to Information Act.  

Please note that AEROBLOCK (PTY) LTD reserves the right to amend (including without limitation, by the addition of new terms and conditions) this Privacy Policy from time to time. You agree to review this Privacy Policy whenever you visit https://aeroblock.co.za website for any such amendments. Save as expressly provided to the contrary in this Privacy Policy, any amended version of this Privacy Policy shall supersede and replace all previous versions thereof. 

You may, on reasonable grounds, object to us using your Personal Information. If you object, we will stop using your Personal Information (except if the law allows its use) and we may as a result no longer be able to offer the services or facilities available on our website to you.

• Collect information about the device you are using to view the site, such as your IP address or the type of internet browser or operating system you are using, and link this to your Personal Information so as to ensure that the presents the best web experience for you;

• Evaluate the use of the website, products, facilities and services;

• For audit and record keeping purposes;

• For monitoring the site usage;

• Help speed up future activities and experiences on the website;

• In connection with any relevant legal proceedings, such as may be required to enforce debt collection;

• Make the website easier to use;

• Personalise your website experience;

• Carry out our obligations arising from any contracts entered into between you and us;

• To conduct market or customer satisfaction research or for statistical analysis;

• To confirm and verify your identity or to verify that you are an authorised customer for security purposes;

• To notify you about any changes to our services;

• To respond to your queries and or comments;

• To comply with legal and regulatory requirements or industry codes to which we subscribe to or which may apply to us, or when it is otherwise allowed by law. 

AEROBLOCK (PTY) LTD  may collect, maintain, save and compile any information collected from you and in addition, share and disclose such information to the below stipulated authorised 3rd (third) parties, subject to the following provisions: 

AEROBLOCK (PTY) LTD  shall not disclose Personal Information received from you unless you consent thereto, unless such disclosure is in accordance or compatible with the purpose for which it was collected (which shall include disclosure to those third parties who are involved in the delivery of AEROBLOCK (PTY) LTD products or services to you, and which further processing shall be subject to the relevant security safeguards stipulated in this Privacy Policy), 

AEROBLOCK (PTY) LTD  shall disclose Personal Information without your consent: 

•  If required by law, a subpoena or a court order;

•  To protect the safety of individuals or the general public;

•   To prevent violations of our terms of service. 

  We may also disclose your information: 

•  Where we have a duty or a right to disclose in terms of law or industry codes;

•   Where we believe it is necessary to protect our rights. 

AEROBLOCK (PTY) LTD may disclose your Personal Information with, and obtain information about you from: 

• Third parties for the purposes listed in this Privacy Policy;

• Credit Bureaus and other financial institutions;

• Other third parties from whom you have chosen to receive information. 

We may also give the following authorised third parties Personal Information that we process in the ordinary course of our business to fulfil our obligations to our customers or clients: 

• Contractors, Vendors or Suppliers;

• Agents, Partners or affiliate companies;

• Credit Bureaus to report account information, as permitted by law;

• Various divisions within our organisation such as fraud prevention, marketing, customer support, account collections etc.;

• Operators, other responsible parties, or co-responsible parties;

• Third party vendors (such as software developers) to help us maintain our services. 

AEROBLOCK (PTY) LTD may from time-to-time provide links to other related websites as a service to our users. AEROBLOCK (PTY) LTD does not endorse or take responsibility for information contained on those websites.  When you link to another website, you are no longer on the AEROBLOCK (PTY) LTD website and this Privacy Policy will no longer apply. 

Personal Information collected online is stored on the wp22.domains.co.za  web server. The information is not publicly accessible and is kept secure through the use of Firewalls, Intrusion Prevention Systems, Antivirus software, data encryption, and other appropriate advanced security measures to prevent interference or access from outside intruders. We authorise access to Personal Information only to those employees who require it to fulfil their job responsibilities. In addition, AEROBLOCK (PTY) LTD takes reasonable steps to keep Personal Information accurate, current, complete, and reliable for its intended use. Similarly, where AEROBLOCK (PTY) LTD uses third parties to process Personal Information, it requires them to take appropriate, reasonable technical and organisational measures to prevent the loss of, damage to or unauthorised destruction of Personal Information and unlawful access to or processing of Personal Information, and to maintain and update those safeguards. When Personal Information is transferred to a jurisdiction outside of South Africa, we will only transfer the Personal Information where permitted to do so in accordance with the provisions applicable to trans-border flow of Personal Information under the Act. 

It is expressly prohibited for any person, business, or entity to gain or attempt to gain unauthorized access to any information on this website, or to deliver or attempt to deliver any unauthorised, damaging or malicious code to this website. Any person who delivers or attempts to deliver any unauthorised, damaging or malicious code to this website or attempts to gain unauthorised access to pages on this website shall be held criminally liable, and in the event that AEROBLOCK (PTY) LTD  should suffer any damage or loss, then civil damages will be claimed. 

The website site uses cookies to recognize and keep certain information. That information may be used to recognize your computer and browser from current or past visits to this site. We may use this cookiecaptured information to improve our service to you, to aggregate information about visitors to the site and their behaviour, to remember you, to understand and save user preferences, or to keep track of advertising. We may contract with third party service providers to assist us in better understanding our site visitors. In most Internet browsers, you can change your settings so that you will be warned each time a cookie is being sent, or so that cookies will be turned off. With cookies blocked, some functions of the site may not operate properly. Some of the cookies we use are session cookies and only lasts until you close your browser, others are persistent cookies which are stored on your computer for longer.

For some of the functions within this website, we use third party suppliers (for example, when you visit a page with videos embedded from or links ). These videos or links (and any other content from third party suppliers) may contain third party cookies and you may wish to consult the policies of these third party websites for information regarding their use of cookies. 

You may choose to reject or block the cookies set by this website and the websites of any third party suppliers by changing your browser settings – see the Help function within your browser for further details. Please note that most browsers automatically accept cookies so if you do not wish cookies to be used, you may need to actively delete or block the cookies. For information on the use of cookies in mobile phone browsers and for details on how to reject or delete such cookies, please refer to your handset manual. Note however, that if you reject the use of cookies, you will still be able to visit our website but some of the functions may not work correctly.